Parents using the childcare consistently report their children thrive under staff like Tina, Tyler and Paige, settling happily within weeks and doing well during workouts. The creche offers genuine warmth and engagement, but the broader gym facility struggles with aging equipment, slow repairs, and billing disputes that have left some members frustrated after years of loyalty.
Parents consistently report feeling confident leaving their children here. Staff build genuine bonds with kids, the centre is spotless and full of activities, and meals are fresh and varied.
Families consistently praise Story House for warm, attentive educators who know each child individually and create a clean, safe space where children thrive. One parent flagged delayed incident communication and unresolved safety concerns that led to their child's enrolment being terminated without prior discussion, though most reviews reflect years of positive continuity and strong director leadership. Most children settle quickly and arrive eager. The centre offers varied activities from STEM to arts and cooking, with attention to nutrition and skill-building. Staff turnover appears low; families value consistent, patient carers who make transitions smooth.
All 32 reviews are five-star. Parents consistently report children excited to attend, staff who know individual kids by name, and daily photo updates that ease concerns. The centre blends structured learning with outdoor play, on-site meal prep, and one-to-one support for settling anxious children.
Last updated 2026-08-08